Facility Management
Enterprise & Hyperscale
T5 Critical Facility Management & Operations
With our award-winning training and operations platform, you can count on T5 as an expert extension of your team offering unmatched facility management and efficiency in your data center or critical facility.
55+
Data Centers Leased or Managed
3GW+
Managed and Operated
22+
Facility Markets Served
2.5M+
Consecutive Safe Work Hours
100% Mission Critical Focused
We understand the unique complexities required to manage and protect your data. As a recurring recipient of the Uptime Institute’s Continuous Uptime and Management & Operations awards, you’ll have complete assurance in our people and processes to keep your business Forever On.
Outsourced Data Center Facility Management
100% uptime, 100% of the time
With a demonstrated track record of continuous uptime, our seasoned critical operations team provides customers exceptional leadership, proven processes and procedures, unmatched training and safety programs and more.
- Uptime Award-winning Management & Operations Platform
- Industry-Leading Training & Safety Programs
- Operational & Security Compliance
- Leverage our expertise to support your critical facility operations
Remote Hands & Data Hall Support
T5’s data hall operations team ensures your IT infrastructure operates efficiently.
Available as stand alone service or combined with our outsourced facility management solutions, our team mitigates risks of potential downtime, improves operational efficiency and so much more.
- Service Desk Support & Service Now Implementation
- Remote Hands & Technical Support
- IT Asset Management & Capacity Planning
- Vendor & Environmental Management
Staff Augmentation
With a unique owner/operator perspective, we understand the complexities of critical infrastructure. Let us support your team.
- Trained & Qualified Data Center Technicians
- Flexible & Scalable Project Support
- Technical Operations Support & Training
- Process & Procedure Development
Success Story
Global cloud service provider teams with T5 FM to drive performance
Incomplete work orders were challenging this global cloud service provider’s ability to meet performance demands. Following a significant outage, they hired T5 to orient its facility management culture toward top performance. Our leadership team’s high-touch approach was key to their success.
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Success Story
Industry-leading cloud provider launched a new product line and needed flexible infrastructure
This tech Hyperscaler needed to test and deploy a new product that had the potential to scale rapidly. The product’s latency-sensitive applications had to be close to end-users and required a flexible and highly secure environment for its operations. T5 delivered. Our solution and team were recognized globally for the high quality of our processes, procedures, and attention to detail.
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Success Story
A global communications provider uncovers and fixes its data center challenges with T5’s expert guidance
This communications provider understands satellites, not data centers. They needed to keep their internal resources focused on their core business, and realized they needed T5’s help when they couldn’t resolve persistent issues. We took over their operations, giving them back invaluable time for their business.
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Success story
A major global airline brought in T5 to restart and stabilize its mission-critical data center operations
After an unplanned outage brought down this airline’s data systems, thousands of flights were canceled and travelers were stranded for hours. T5 came in, diagnosed the immediate — and systemic — causes of the outage and brought the data center back online. The airline has trusted T5 two run two hubs ever since.
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SUCCESS STORY
A global Finserv payment processor needed to stabilize its data center immediately
After the incumbent FM provider dissolved unexpectedly, T5 took over and rescued the facility from failures that resulted from deferred maintenance.
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SUCCESS STORY
Their FM team wasn’t working out, putting data at risk
T5 stepped in and rapidly righted the ship, in a compliance-heavy European market.
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