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Director Data Center Facilities Operations – Atlanta, GA

Company: T5 Data Centers
Title: Director of Data Center Facilities Operations
Location: Atlanta GA, United States
Job Number: 2017 – T5FM005 – DO1DDCFO

Job Description:

Director Data Center Facilities Operations

The Director Data Center Facilities Operations (DDCFO) is the main point of customer contact overseeing multiple data centers and is responsible for providing a central point of leadership and ultimate oversight of the teams managing the complete physical asset, including the data center critical infrastructure and data hall IT equipment including, but not limited to:

  • Guide and manage remote data center operational teams with a goal of 100% critical infrastructure and IT uptime and no loss time injuries
  • Ensure consistent service delivery and adherence to operational standards across multiple sites
  • Develop and implement operational best practice standards; identify areas for procedure, process, and policy improvement and work with Data Center Managers (DCMs) to implement
  • Ensure compliance with standard operating and safety procedures by internal teams, vendors, customers, and other parties
  • Act as the management and customer point of contact for electrical and mechanical contractors, vendors, building engineers, and local utility providers as related to delivery and quality
  • Responsible for day-to-day reporting to customers’ operations management on all business related to the operation of multiple data centers
  • Participate as required in customers’ change management process and play an active role in the review and approval of all critical documentation (MoPs/SoPs/EoPs)
  • Work closely with DCMs, customer, and external project support personnel to ensure space, cooling and power requirements are achievable without jeopardizing building systems
  • Responsible for remote hands service leadership to ensure customer expectations are met
  • Identify vendor requirements, support vendor selection process, and oversee vendor contracts, including vendor relationship management, including scope, and SLAs, participate in contract negotiation as needed
  • Participate in the annual opex & capex budgeting process as requested by T5FM management
  • Work with the DCMs to oversee all aspects of employee management including, but not limited to: hiring, scheduling, training and development, and performance management
  • All other duties consistent with your role as you may be assigned by T5FM management

Education and Experience:

  • Bachelor’s degree, or equivalent mission-critical data center experience managing large enterprise-level or wholesale/retail data center facilities, advanced degrees preferred
  • The ideal candidate must possess a solid understanding of the critical mechanical/electrical infrastructure, as well as the entire network supporting the customer’s business initiatives
  • 7+ years management experience in mission critical data center environment(s)
  • 5+ years personnel management experience, including prior direct management of non-exempt shift-based employees required
  • Travel for this position is estimated at up to 40%

To apply or for more details, email us at jobs@t5datacenters.com.

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