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Critical Facilities Manager (Colocation / Facilities Management) – Chicago, IL

Company: T5 Data Centers
Title: Critical Facilities Manager (Colocation/Facilities Management)
Location: Chicago, IL United States
Job Number: 2017 – T5FM033 – CHICFM

Job Description:

Critical Facilities Manager (Colocation/Facilities Management)

The Critical Facilities Manager (CFM) is responsible for managing all aspects of the operation and maintenance of critical and non-critical data center infrastructure, equipment, systems, and staff. They will create an unwavering attitude and commitment to safety and reliability within the data center as they build a team of Technicians and outside contractors capable of achieving the goal of 100% availability. The CFM will understand and be able to train staff on colocation data center environments to include planning and layout of power and cabling, customer needs, and remote hands functions. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff. Responsibilities include, but are not limited to:

Responsibilities:

  • Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and non-
    critical data center infrastructure equipment and systems
  • Build a staff of qualified technicians with the necessary skill sets to deliver Total Availability (100% uptime)
    to T5’s customers while minimizing risk
  • Manage power and cooling capacity and monitor environmental conditions within the Data Halls
  • Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk
    and business impact and communicate issues to management and customers in a timely manner
  • Knowledge and understanding of whitespace data center planning (with the ability to train others) to
    include, but not limited to: power design and layout, structured cabling, hardware installation / de-
    installation, and remote hands activities
  • Manage the customer relationship and act as the single point-of- contact for all facility-related issues,
    including, but not limited to schedules, new business, projects, budgets and expansion and staffing
  • Manage the on-boarding of new customers by working closely with the T5D and T5FM teams to ensure a
    seamless transition to operations with a goal of 100% compliance with all T5 standards, policies, and lease
    expectations
  • Manage day-to- day facilities support and operations staff, including coaching, progressive discipline, and
    separation
  • Oversee the development and accuracy of site-level operating procedures and other documentation
  • Plan and schedule all preventative maintenance (PM)
  • Develop PM contract scopes-of- work, negotiate contract terms and conditions, and ensure contract terms
    are fulfilled
  • Responsible for scheduling, coordinating, and reviewing work handled by outside contractors and vendors
  • Review results from PM inspections and provide guidance addressing issues
  • Manage oversight from PM inspections and provide guidance on how to address issues
  • Implement and develop standards for using the Computerized Maintenance Management System (CMMS)
    to manage all planned and unplanned data center work
  • Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request,
    control system access and user credentials
  • Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and
    reviewed regularly
  • Customize planned maintenance procedures and schedules to follow best practices and OEM
    recommendations
  • Make space and power recommendations to the customer and manage power and cooling capacity and
    environmental conditions within the data halls
  • Responsible for working with the VP FM to identify, document, and implement new policies and procedures
    as needed
  • Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all
    system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
  • Manage site safety and environmental compliance
  • Responsible for the development and execution of annual opex and capex budgets
  • Approve all facility invoices
  • Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are on-
    boarded in a timely manner
  • Set, review and approve employee work/PTO schedules; audit and process employee time and payroll
  • Ensure that T5 training expectations are met and audit the process monthly
  • Identify, vet, and approve all sub-contractors who will perform work on-site
  • Coordinate and guide site-tours for current and future customers and industry groups as needed
  • Assist with coordination with all other T5 groups (Development, Marketing, etc.) as needed
  • Manage onsite special projects as assigned
  • Provide on-call support and respond to all data center emergencies 24×7, including on site response outside
    of scheduled shifts
  • Complete other such duties consistent with your role as you may be assigned by T5FM management

Education and Experience:

  • Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years of experience in mission critical environments, required
  • Minimum 5 years direct management of non-exempt shift based employees, required
  • Minimum 2 years experience in a colocation data center environment, preferred
  • Experience establishing a new colocation data center or data hall, preferred
  • Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred

To apply or for more details, email us at jobs@t5datacenters.com.

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